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1.
What does the Federal TCPA stand for?
[ ] a. Telephone Consumer Protection Act
[ ] b. Telephone Customers Protection Act
[ ] c. Telephone and Computers Practices Act
[ ] d. Telemarketers and Consumer Protection Act
[ ] e. Telecom Charges Propriety Act
2.
An original creditor or debt collector telephones your cell phone and an automated message asks you to call the collector' office about a past due amount.
[ ] a. This violates the law.
[ ] b. This violates the law only in the debt collector's case.
[ ] c. This does not violate the law unless an automatic dialer was used.
[ ] d. This does not violate the law unless you answer - messages do not count.
[ ] e. This does not violate the law.
3.
You are at home and the phone rings. You answer it. An automated message leaves an unsolicited advertisement which tells you that you have won a prize.
[ ] a. This violates the law.
[ ] b. This violates the law unless you really won the prize.
[ ] c. This does not violate the law unless an automatic dialer was used.
[ ] d. This does not violate the law unless you answer - messages do not count.
[ ] e. This does not violate the law.
4.
Someone to whom you do business sends you an unsolicited advertisement to your fax machine. It is for a for a product they know perfectly well you could never need.
[ ] a. This fax violates the law.
[ ] b. This fax violates the law only if you do not really need the product.
[ ] c. This does not violate the law unless an automatic dialer was used.
[ ] d. This does not violate the law.
5.
Someone sends to your fax machine unsolicited advertisement offering to refinance your home. You have never done business with this person before, but you end up refinancing your home with them due to their great rate.
[ ] a. This fax violates the law.
[ ] b. This fax violates the law only if you do not refinance with them.
[ ] c. This fax violates the law only if you do not refinance at all.
[ ] d. This fax violates the law only if the interest rate was to high.
[ ] e. This does not violate the law.
6.
Someone to whom you do business sends you an unsolicited advertisement to your fax machine. You call the company and tell the receptionist your name and the name of your company. You then say, "I want you to stop sending me those faxes! You do not have my permission!" Five minutes later you get a fax from that same company.
[ ] a. This fax does not violate the law because it has only been five minutes.
[ ] b. This fax does not violate the law because you did not give the receptionist your fax number.
[ ] c. This fax does not violate the law because you had to send a letter.
[ ] d. This fax does not violate the law because you should have sent a fax back to the faxing number.
[ ] e. This fax violates the law.
7.
The cellular phone company that supplies you with your cell phone service calls your cell phone and an automated message tells you that you can reduce your cell phone bill by 20%, if you call a number back. Because it is your cell phone company, the call to you is free.
[ ] a. This call does not violate the law because the call is free.
[ ] b. This call does not violate the law because you have an established business relationship.
[ ] c. This call does not violate the law if the 20% offer is legitimate.
[ ] d. This call does not violate the law because it is the cell phone company.
[ ] e. This violates the law.
8.
You are at home and the phone rings. You answer it. An automated message begins to leave an unsolicited advertisement, but a person then picks up the phone and asks you if you are interested in a condo in Florida.
[ ] a. This call does not violate the law unless you live in Florida.
[ ] b. This call does not violate the law because no message was left.
[ ] c. This call does not violate the law because a person came on the line.
[ ] d. This call violates the law unless you buy a condo from them.
[ ] e. This call violates the law.
9.
An original creditor or debt collector telephones your cell phone and an automated message asks you to call the collector' office about a past due amount. This is the only telephone you have and you do not work so they cannot call you at work.
[ ] a. This violates the law.
[ ] b. This does not violate the law because you have only one number.
[ ] c. This does not violate the law in the original creditors case because you have a business relationship them them..
[ ] d. This does not violate the law if the account is really past due.
[ ] e. This does not violate the law.
10.
Someone calls your cell phone. When you pick up the telephone you hear a fax machine. This happens three times in ten minutes. You can see on the "Caller ID" that it is a company with whom you have never done business.
[ ] a. This call violates the law if an automated telephone dialing system is used.
[ ] b. This does not violate the law because the law makes no mention of faxing to cell phones.
[ ] c. This does not violate the law because it is obviously a mistake.
[ ] d. This does not violate the law.
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